Utility operations begin in the control room. Whether managing electric grids, gas pipelines, or water systems, utility providers rely on real-time data and fast decision-making, which requires a control room built for performance.
Mission-Critical Environments for Utility Operations
With more than 40 years of experience designing, integrating, and supporting mission-critical operations centers, Constant provides control room solutions that are tailored to the complex demands of the utility sector. From overseeing SCADA systems or managing emergency response, Constant creates environments that support visibility, coordination, and 24/7 performance.
Constant partners with utility providers across all sectors, including electric, gas, and water, to design and implement spaces that prioritize operator comfort, intuitive layouts, and seamless technology integration.
Tyler Bonner, Senior Vice President of Control Rooms at Constant Technologies, explains that:
“A well-designed operations center does more than house technology, it actively supports operator focus, decision-making, and long-term performance. When the control room improves awareness and effectiveness, it leads to better outcomes, improved retention, and greater operational resilience.”
Engineering Situational Awareness with Advanced Visualization
Real-time situational awareness is a core function of every utility control room. Constant integrates 24/7 video wall systems, engineered for continuous operation and rapid decision-making.
Constant supports a range of display applications, including:
- SCADA Video Walls
- EMS (Emergency Management System) Walls
- Grid Monitoring Walls
- System Overview Displays
- Process Visualization Walls
- Operations Display Walls
- Mimic Walls
These custom visualization systems ensure that operators are able to monitor evolving conditions, manage assets efficiently, and respond swiftly to system disruptions or external events.
Drawing from his experience, Tyler Bonner adds:
“The operations center and its technology must coexist in a way that supports clarity and performance. Operators are inundated with visual and auditory data, and it’s critical that their environment helps them process and act on that information effectively.”
Reliability Backed by Mission-Critical Standards
Utility control rooms must meet a unique set of operational and regulatory requirements. From cybersecurity mandates under NERC CIP regulations to the need for scalability during outages and restoration events, utility operations centers must be both highly secure and operationally flexible.
Transmission operations, in particular, introduce added complexity. Control rooms often operate within a Physical Security Perimeter (PSP), meaning every piece of hardware and display system must be tightly controlled, carefully vetted, and intentionally placed to ensure compliance and protect sensitive operational data.
As a dedicated mission-critical integrator, Constant works exclusively with products and solutions vetted for 24/7 environments. Each component, including the console furniture and display systems, is selected for its reliability, longevity, and ability to perform under pressure.
In utility operations, uninterrupted access to real-time data, control capabilities, and coordinated restoration are vital to the mission.
Beyond delivering reliable solutions, Constant’s service and support team provides ongoing support to clients worldwide. Constant’s service and support are among the many reasons clients often cite our “unequaled level of customer service.”
Start Your Utility Operations Project
At Constant Technologies, we specialize in designing and implementing mission-critical operations centers, tailored to meet the operational, regulatory, and security demands of utility operations. Our solutions include:
- Video Wall Integration: High-resolution displays that consolidate real-time data from multiple sources for enhanced situational awareness.
- Ergonomic Console Furniture: Built for 24/7 operations, maximizing comfort, focus, and durability.
- Customizable Systems: Tailored to your organization’s operational requirements and compliance needs.
From early planning to post-installation support, our team ensures that each detail is optimized for seamless performance. If you’re considering updating or creating an operations center, Constant offers free design and budget consultations to help you get started.
