The Miami Beach Police Department (MBPD) opened its Real-Time Intelligence Center (RTIC) in March 2025. That month, Constant shared a blog about how the RTIC got started and the public safety goals that shaped its mission. Read the original blog here.
This follow-up features two videos about how the MBPD RTIC supports real-time operations in one of the most visited cities in the United States.
Welcome Video: Real-Time Intelligence in Action
In this Welcome video, Police Chief Wayne A. Jones and RTIC Project Manager Lt. Raymond Diaz offer a guided look at the mission and function of MBPD RTIC. The video shows how the department consolidates data streams, including CCTV, license plate readers, marine radar, and drone footage, into one centralized space for rapid, informed response.
Designed and integrated by Constant Technologies, the RTIC includes:
- A 24/7 video wall system with access to over 2,000 live camera views
- A fully integrated command tablet that controls the environment
- Real-time visualization that supports investigative work and the Drone as First Responders (DFR) program
Chief Jones and Lt. Diaz explain how the RTIC improves situational awareness, decision-making, and officer safety by acting as a virtual partner in the field.
The video also emphasizes broader outcomes: enhanced safety for residents and visitors and a scalable foundation for Miami Beach’s future public safety initiatives.
Constant Edge Episode: Lessons from the Field
In this episode of the Constant Edge, Retired Lt. Sean Arthur meets with members of the Miami Beach Police Department to discuss daily RTIC operations and what other agencies can take away from MBPD’s experience.
This video provides practical insights into:
- How the RTIC supports 24/7 operations
- The center’s impact on real-time decision-making
- How centralized intelligence improves officer safety
- Advice for agencies planning a similar center
Beyond the technology, this conversation highlights the importance of thoughtful planning, interdepartmental coordination, and long-term vision when building an effective real-time operations center.
Together, these videos offer an inside look at the systems and strategy behind the Miami Beach Police Department’s RTIC: the right environment, smart integration, and collaborative leadership.
Whether you’re an agency evaluating next steps for your own operations center, or a city official looking to modernize public safety, Miami Beach PD’s RTIC serves as a proven model, and Constant Technologies is proud to be their trusted partner.
Interested in Exploring What’s Possible for Your Agency?
Constant’s expertise ensures seamless integration of technology and tailored solutions that meet the unique needs of public safety agencies.
- For more information on how Constant Technologies can support your project,
- For a free design consultation, or
- To schedule a site tour to see the Miami Beach RTIC in action and connect with the team behind its success
Please contact us today!
