Digital/Social Media Operations Centers

image of a social media operations center with large central video wall

Social media operations centers, which are also called digital monitoring centers, social media listening centers, or brand awareness centers, are dedicated hubs where operators can monitor and respond to the conversations taking place online that are relevant to their brand. These conversations can range from dialogue around a company, to consumer sentiment, to global trends.

These social media listening centers and the information they track can drive real value to a brand by leveraging the wealth of data made available through internet connectivity. Organizations today operate in a hyper-connected space online. Both opportunities and challenges can emerge without any advance notice. Those that have prepared themselves through a monitoring hub can quickly execute any number of pre-developed strategies for a number of possible scenarios that may arise.

Free Design and Budget Consultation


We bring all aspects of your operational space into consideration including console layouts, video wall placement and sight lines, acoustics, workflow and more. Our experts help you analyze your needs and create the ideal social media listening center layout.


Our project managers have the knowledge and skills to execute projects of any size, on schedule and within budget. We assure that the installation moves smoothly from the planning phase through to room completion of your new brand awareness center.


Constant offers a variety of solutions for your social media command center including display wall technology, video wall processors, source routing and control as well as audio and video conferencing integration. We engineer our audio/visual solutions for 24/7, mission critical control room environments.


Constant Technologies provides monitoring center furniture including ergonomic consoles and workstations as well as conferencing and situation room tables. We understand the importance of operator comfort and safety. Our furniture solutions combine the aesthetics and durability necessary for your social media operations center.


Command centers must maintain the highest levels of performance, reliability and security. Constant Technologies integrates customized, innovative solutions that have a record of superior dependability.


The Constant team takes great care in the integration of our social media center solutions. After the installation is complete, we remain close at hand for additional support whenever you need it. Our skilled technicians and system engineers are here for you to offer mission critical support.