Constant Technologies is honored to be featured in the Commercial Integrator and Security Sales & Integration 2025 Command and Control Report. We thank the editors and contributors for emphasizing the importance of mission-critical command and control environments and for including insights from our president, Brad Righi, and our senior vice president of control rooms, Tyler Bonner.
Commercial Integrator’s deep dive into the state of the industry affirms what Constant Technologies sees every day: the demand for reliable, secure, and purpose-built command centers is stronger than ever.
From public safety RTCCs and EOCs to utilities, defense, and enterprise security operations, agencies are investing in these environments because they enable operators to monitor critical data in real time, coordinate faster responses across teams, and make more informed decisions.
Key Takeaways from the Report
Several themes from the report align closely with Constant’s mission and expertise.
There is a Rising Demand for Mission-Critical Operations
Civil unrest, organized crime, and critical infrastructure threats impact adoption of real-time operations centers. As Brad Righi noted, “Operations centers like these are a valuable force multiplier at a time when recruiting and retaining…personnel has been challenging.”
Cybersecurity and Physical Security
Tyler Bonner highlighted that, “The constant evolution and sophistication of cyber threats pose significant challenges…command-and-control spaces are becoming increasingly vital for real-time threat detection, analysis, and response.”
Technology Decisions Must Be Application-Driven
Display choice depends on the mission. As Righi explained, “A room monitoring live drone video feeds may require high-resolution displays with fine pixel pitch…whereas a SCADA-focused wall may prioritize reliable, high-contrast visuals for dense data monitoring.”
Mission-Critical is Not Just AV
These projects carry national security, public safety, and operational implications. Righi stressed, “These are not just AV projects. They are the nerve centers of organizations like government agencies, global banks, power utilities, and tech giants.”
Every Project Requires a Consultative, Client-Focused Approach
Bonner explained, “I make it my personal mission on any project…to first educate myself on the operation before I make any recommendation.” No two control rooms are the same, and design must start with the operator’s workflow.
Always-On Reliability and Long-Term Support are Essential
As both leaders emphasize, mission-critical environments require equipment rated for 24/7 operations, redundancy, and expert post-installation support. This is not a market for lowest-bid providers, but for trusted specialists.
The Future Involves Managing Data
Bonner pointed out that operators face “a vast array of data from applications, sensors and cameras… [which] must be aggregated, correlated and presented in a clear and comprehensible manner to facilitate accurate decision-making.”
Constant’s Mission-Critical Expertise
At Constant, we’ve dedicated more than 40 years exclusively to designing, integrating, and supporting mission-critical command and control environments. Our projects are not cookie-cutter; each space is built around the unique needs of the operators and the high-stakes decisions they face.
What makes Constant unique is not only our USA-made console furniture and advanced video wall systems, but our end-to-end expertise: design, integration, installation, and ongoing support. Our vendor-agnostic approach ensures that agencies get the right solution for their mission, not a one-size-fits-all system.
If your organization is considering a new command center, or refreshing an existing one, now is the time to engage with experts who have supported mission-critical environments for decades.
Schedule a no-cost design consultation and site tour with Constant to see firsthand how purpose-built command and control environments can transform your operations.
