Real-Time Impact: Public Safety Partnerships Nationwide

Over the past several years, Constant has strengthened its role as a trusted partner to public safety agencies across the United States and beyond, supporting their missions and the communities they serve. From Real-Time Crime Centers (RTCCs) and Real-Time Intelligence Centers (RTICs) to Emergency Operations Centers (EOCs), Fusion Centers, and 911 environments, our work reflects a singular focus: designing and supporting mission-critical spaces that help agencies improve situational awareness and real-time operations.

Today, that experience spans dozens of jurisdictions, agency sizes, and operational models, each with its own challenges, governance structures, and expectations. What remains consistent is Constant’s approach: listen first, design with intent, and deliver centers that support agencies with their missions.

Experience Built on Trust

Constant has partnered with city, county, and state public safety agencies across the country, including police departments, sheriff’s offices, emergency management agencies, and corrections organizations. Our portfolio includes RTCCs in communities such as Winston-Salem, Providence, and Santa Monica; RTICs in Glendale, Miami Beach, and Lee County; multi-function public safety facilities such as Aurora’s 911 and special operations spaces; and regional and statewide environments including fusion and overwatch operations centers.

This range matters. Designing a Real-Time Crime Center for a mid-sized city is not the same as supporting a regional intelligence function or a countywide emergency operations center. Each requires a clear understanding of workflows, staffing models, technology specifications, and future growth. Our clients rely on Constant not only for technical execution, but for informed guidance shaped by what has worked, and what has not, across similar agencies nationwide.

More Than a Build: A Partnership Model

A recurring theme across Constant’s public safety projects is partnership. Agencies are not simply selecting a vendor; they are choosing a team that will be embedded in planning conversations, design decisions, implementation timelines, and post-installation support.

Winston-Salem Police Department (RTCC)

As Winston-Salem Police Department shared following the completion of its Real-Time Crime Center:

“The RTCC is exactly what we had envisioned and more. It has been a win for everyone, for our police department and the entire community. Constant has been awesome to work with.”

Tulsa Police Department (RTIC)

That sentiment is echoed across agencies with varying missions and scope. Tulsa Police Department, which has partnered with Constant on its Real-Time Information Center, emphasized the value of consistency and support throughout the process:

“Working with Constant, from day one, has been easy. They are detailed and supportive, from early conversations about our center, to designs, to ensuring we had everything we wanted where we wanted it, and then providing support along the way.”

What Public Safety Agencies Say About Working with Constant

Several recent projects illustrate how Constant’s experience translates into tangible outcomes:

Glendale Police Department (RTIC)

Glendale’s leadership highlighted the importance of selecting the right partner early in the process:

“Your team has exceeded all of our expectations. I tell everyone I come into contact with, as we tour our room and partner with other agencies in the real time space, that the best choice made during this project was partnering with Constant. You delivered an amazing and functional room in a very short time.”

This project demonstrates how informed design decisions and disciplined execution can compress timelines without sacrificing performance.

Providence Police Department (RTCC)

Providence’s team underscored the value of peer connection and preparation:

“Constant Technologies supported us every step of the way, from preparation through the build, by connecting us with folks in the field who have already done this. Constant got us up and running.”

This reflects Constant’s broader role as a connector within the public safety community, not just a system integrator.

High Point Police Department (RTCC)

For High Point, service quality stood out:

“The customer service and everything was top notch.”

While concise, this feedback aligns with what many agencies cite as a differentiator: responsiveness during critical phases of deployment.

Cicero Police Department (RTCC)

Cicero’s experience highlights Constant’s behind-the-scenes technical leadership:

“We got our IT department involved, and then we had Constant Technologies come in. They were the minds behind the scenes to get us up and running.”

Miami Beach Police Department (RTIC)

Miami Beach summarized the outcome simply and clearly:

“Constant Technologies was able to make our vision a reality.”

Videos to Highlight: Bringing Centers to Life

To complement this blog, the following project videos are particularly effective in visually reinforcing Constant’s expertise and partnership model:

• Winston-Salem PD (RTCC): Strong community impact ; excellent example of a modern RTCC supporting proactive policing
• Tulsa PD (RTIC): Demonstrates flexibility, speed of transformation, and long-term collaboration across multiple stakeholders
• Lee County Sheriff’s Office (RTIC): Highlights scalability and regional intelligence operations
• High Point PD (RTCC): Clean, focused deployment that underscores operational efficiency
• Glendale PD (RTIC): A flagship example of thoughtful design and accelerated delivery
• Miami Beach PD (RTIC): Visually compelling space aligned with a high-visibility, high-demand operational environment
• Cicero PD (RTCC): Strong illustration of IT coordination and technical problem-solving
• Providence PD (RTCC): Reinforces Constant’s role in guiding first-time RTCC builds through proven best practices

Plan Your Real-Time Center with Constant

As Real-Time Crime Centers and Intelligence Centers continue to evolve, agencies are asking more questions: about sustainability, staffing, data integration, and long-term adaptability. Constant’s growing body of public safety work reflects not only where the industry is today, but where it is headed.

For agencies considering their first real-time center, expanding operations, or modernizing existing environments, Constant brings something that cannot be replicated by templates or one-off installs: experience earned through partnership, and a commitment to getting it right.

From initial discovery through long-term support, Constant provides end-to-end expertise for public safety command and control environments. Our process begins with a focused discovery call to understand your mission, workflows, and constraints, followed by purpose-built designs informed by real-world operational experience. We manage installation, integration, training, and commissioning to ensure each center is fully operational from day one, and we remain engaged with ongoing service and support long after the room goes live.

Uniquely, Constant’s public safety team includes retired real-time operations center leaders who bring practical, peer-to-peer insight to every engagement. If your agency is planning, expanding, or modernizing a real-time center, we invite you to request a no-cost design consultation and explore what a purpose-built environment can deliver for your mission and your community.

For more information on how Constant Technologies can support your Real-Time Intelligence Center, please contact us today.

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Public Safety Agencies That Trust Constant

Click the + below to expand a list of public safety agencies that have partnered with Constant Technologies.