Constant Technologies Service and Support

Because in mission critical, OFF is not an option.

In the world of mission critical, there’s no time for downtime.
Constancy is non-negotiable, which is why we offer multiple levels of service and support.

Ongoing Support

Our Service Level Agreements can include:

Constant Uptime Graphic
  • Unlimited 24-hour support
    • Constant provides product-knowledgeable engineers and/or technicians to respond to service issues reported by on-site staff
    • Unlimited on-site visits for Level 1 emergencies
    • Immediate on-site response time
  • Priority access to the loaning of Constant Technologies’ available service equipment
  • Preventative maintenance and annual re-training visit
  • Optional service pool of on-site critical spare parts
  • Management and logistics of manufacturer warranties for all supported equipment
  • Maintenance of records for faults and service visits
  • Full functional test of all replacement equipment

Our toll-free number for service, maintenance, and support of your installation is
800-518-7369 x2.