Because in mission critical, OFF is not an option.
In the world of mission critical, there’s no time for downtime.
Constancy is non-negotiable, which is why we offer multiple levels of service and support.
Ongoing Support
Our Service Level Agreements can include:
Unlimited 24-hour support
Constant provides product-knowledgeable engineers and/or technicians to respond to service issues reported by on-site staff
Unlimited on-site visits for Level 1 emergencies
Immediate on-site response time
Priority access to the loaning of Constant Technologies’ available service equipment
Preventative maintenance and annual re-training visit
Optional service pool of on-site critical spare parts
Management and logistics of manufacturer warranties for all supported equipment
Maintenance of records for faults and service visits
Full functional test of all replacement equipment
Our toll-free number for service, maintenance, and support of your installation is
800-518-7369 x2. You can also reach us via email at [email protected]
