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How Operations Centers Assist with Modern Policing

Constant Technologies

As technology shifts and changes, so too must the tools and techniques used by law enforcement to keep us safe. The information at our fingertips is greater than ever, if we effectively leverage the technology available to us.

The technology used by public safety professionals needs to enable them to rapidly assess a situation, using technology to gain insights on next steps. New technologies emerge every day to assist law enforcement. Recent capabilities include the ability to detect gunshots, stream videos, flag license plates, scan databases, and more. These capabilities give officers more data at their fingertips than ever before.

With the benefit of so much data comes another problem: how best to use it. Successful use of this data requires the ability to quickly and efficiently sort through the immense amounts of information to find the right data to support investigations and actions.

That’s where AI and machine learning come in. Making use of software with AI capabilities can analyze your databases to identify patterns and alert law enforcement to critical insights.

All the tools of modern policing come together in one place: the critical intelligence center, also known as a real time crime center.

Critical intelligence centers for modern policing

Using AI to glean useful insights from the vast library of data available is an important step to modernizing public safety efforts. It’s also important to have a central location to gather for information sharing and collaboration to make use of those insights.

With video walls for information sharing and top-of-the-line equipment, operations centers allow your force to create efficient workflows and support collaboration among analysts and investigators. The real-time situational awareness granted by an operations center means you can execute your policing strategy more effectively.

How to create an operations center 

Each operations center is unique, but a few key elements are standard: a central video wall to share data, a control system for user-friendly management of the display, and console desks that fit all your monitors and equipment.

The video wall serves as the focal point for any operations center and displays the ever-important data your officers will need to access. As one of the most important investments, your video wall needs to be carefully designed to serve as the informational hub for the entire space.

Control systems in real time crime centers need to be outfitted with user-friendly interfaces so that officers can quickly switch between sources displayed on the wall. The design of the control system needs to consider elements such as the number of video walls supported, the quantity and type of content sources, and how many sources will need to be displayed simultaneously.

Even the furniture plays an important functional role. The right choice of console furniture can affect factors such as how many monitors will be mounted at each station, needs for storage capacity and cooling, cable management, and durability.

There are many elements that must come together to create an effective, efficient operations center. Constant is here to help you each step of the way. With our innovative video wall systems, control system programming, and custom console furniture, you can stay ahead of crime to protect your jurisdiction.

With an intelligence center from Constant, you can use the latest technology in modern policing to identify critical places officers need to be, find key links to suspects, and explore other insights available to you from near-limitless data. We will work with you as a partner from the initial design process all the way through post-installation service and support.

To learn more about our critical incident intelligence center solutions and to receive a free design and budget consultation, contact us today.

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About Constant:

Constant Technologies, Inc. provides AV integration for 24/7 video walls and custom operation center furniture. With 30+ years of experience, we can work with sensitive environments in the public and private sectors. Constant designs and installs projects of all scopes and sizes around the world. We also offer long-term service and support. We create solutions with the highest levels of security, aesthetics and functionality in mind.