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Creating a Security Operations Center for Your Campus

Constant Technologies

Whether the campus you manage is a hospital, a university, or a corporate headquarters, the security of your people, property, and information is a key priority. Campuses operate almost like small cities, with a number of responsibilities, potential critical events, and possible sources of important information. Creating an operations center is the best way to manage your campus security.

Here are some considerations as you begin the process of creating your campus operations center. 

1. Centrally located video walls create situational awareness

Operators in a security operations center have a number of data feed to monitor: camera feeds, social media mentions, access control, incident alerts, and more can all be relevant to an operator’s informed decision-making. Video walls take all this important data and aggregate it into one location visible to everyone in the room.

Regardless of whether it’s a large-scale, wall-to-wall installation or a compact 2×2 panel video wall, creating this central display is key to situational awareness in your campus security operations center. Displays can also be located in adjacent situation rooms to ensure situational awareness and critical decision-making are empowered throughout your ops center.

2. Ergonomic choices for consoles and video wall placement

At the heart of any successful operations center is the human factor. The ergonomics of an operations center make a significant impact on operator health, safety, and performance, especially in a high-pressure, 24/7 environment.

Selecting the right furniture for a command and control setting can make a difference in operator comfort and performance. Adjustable height consoles are a popular ergonomic furniture choice for operations centers. The ability to switch between sitting and standing positions results in less stress and fatigue

Spatial design is also a key component of ergonomics. The best control room design takes into account the working relationship between users, workstations, offices, common spaces, the video wall, and more. One key way to determine the ideal placement of the video wall and consoles in relation to one another is through sight-line analysis. A sight line analysis is a detailed ergonomic examination of operator placement and viewing angles to reduce strain on the eyes and neck. All of this detailed optimization is a delicate balancing act that requires the expertise of an experienced mission critical designer like Constant.

3. Functional consoles for mission critical

An operations center isn’t like just any office space. It’s a 24/7 environment with significant equipment demands. In addition to operator comfort, the consoles in an operations center need to be durable as well as optimized for the kind of equipment your operators will use. From the ability to mount multiple monitors or the storage space to house a number of CPUS within an enclosed module, operations center consoles are built with the requirements of mission critical in mind. Clean and effective cable management is also a priority; mismanagement of cabling can cause crimping or other damage which can interrupt operations. Consoles built for mission critical functions will meet equipment storage, cabling, and durability requirements, unlike standard office desks.

Creating a security operations center for your campus may be a complex undertaking, but it doesn’t need to be a difficult one. Working with the mission critical experts at Constant Technologies simplifies the process.

From layout design to customized video wall systems integration and console furniture, Constant covers every aspect of a turnkey control room installation.

Our project managers work with you from concept through completion, determining the best solution for the challenges posed by your use case and unique requirements. We walk you through a design process that includes a needs analysis, conceptual layouts, and detailed AV drawings. Once the design details are approved, Constant assists in the installation to ensure that the audiovisual system and console furniture we provide works exactly as designed.

Contact us today for a free design and budget consultation.

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About Constant:

Constant Technologies, Inc. provides AV integration for 24/7 video walls and custom operation center furniture. With 30+ years of experience, we can work with sensitive environments in the public and private sectors. Constant designs and installs projects of all scopes and sizes around the world. We also offer long-term service and support. We create solutions with the highest levels of security, aesthetics and functionality in mind.