Here at Constant, we’re proud of our team and the hard work that each department puts into serving our clients. This blog series highlights our major departments and the efforts they make to ensure our clients always receive the highest caliber support and service.
- Part 1 gave a glance behind the scenes at our control room furniture department.
- The installation team that brings our NOC designers’ visions to life was featured in Part 2.
- Part 3 featured our control room design department.
In this next post, we offer insight into the project management process that guides operations center projects from concept through completion.
Project management is an essential piece of Constant’s operations center design and installation process. Thanks to project management processes and techniques perfected over hundreds of installations of all scopes, the project managers at Constant can help you set practical, achievable goals for your command center implementation.
The Project Management Process:
During the first stage, our project managers will meet with you to gather all the information about the requirements for your command center. We carefully analyze your needs to determine the best space design, operations center console layout and the video wall system that best fits your operational requirements and budget. The Constant design process also takes aesthetic and ergonomic factors into consideration.
Once we determine the right design for your specific requirements, all the various pieces of your project begin to come together. Constant stages the components of your command center – from the technical furniture to the AV technology– at our facility to test every element before approving for delivery to the installation site. When we determine that all pieces are fully operational and ready to go, our team arrives at your location to install every detail exactly according to design specifications.
Throughout the entire process, our project managers work side by side with your facilities department, architects and general contractors to make sure the entire process goes smoothly up to the start of operations. Gip Sisson, Senior Project Manager at Constant Technologies, added: “The AV field is complex, and it’s the project manager’s job to bridge the gap from initial sale to installation. We handle the complexity by crafting and sticking to a project plan reviewed by all stakeholders. We attend weekly project calls and meetings and perform site visits as needed to keep everyone informed on where we are in the project cycle.”
A lot of factors must come together in order to bring your operations center seamlessly to reality. Our project managers assist with multiple requirements for your command center build such as project coordination, documentation, and freight logistics.
The Benefits of Constant’s Project Management:
A dedicated project manager assigned to your command center project immediately upon initial contact brings value to the installation. At Constant we place high value on building relationships with our clients, and our project managers are key to creating the trust necessary to do so.
“We visit the site multiple times and ensure that the team has everything needed for a successful installation,” said Sisson.
Project managers also guarantee that your command center installation goes as smoothly as possible. “The project managers responsible for an effective project hand-off to the installation team leads,” said Sisson. “The project manager should have already cleared all the hurdles that arise and made sure to prep the the team for site conditions and layout and informed the team of important details such as who the stakeholders are. This in turn provides a speedy and effective installation.”
The complexity of mission critical solutions implemented in your command center requires careful planning and dedicated attention to detail. Constant’s project managers ensure that each step is carried out carefully and keep you knowledgeable throughout the entire process. “From assisting with pre-project planning to establishing service contract options post-installation, Constant’s project management team is here to help guide our clients,” said Heather Conover, Senior Project Manager. “Constant’s success is based on projects that are executed on time and within budget; it’s never too early in the project process to utilize the expertise of the Constant PM team to help bring your operations center projects to reality.”
If you plan to begin a command center project in the near future, contact us to see what our project managers can do for you.
Constant Technologies, Inc. is a premier mission critical systems integrator providing customized audiovisual integration of 24/7 video walls and operations center furniture worldwide. With over 30 years of experience, Constant’s team has the knowledge and clearance to work with sensitive environments in both the public and private sectors and has implemented turnkey solutions all over the world. Constant designs, installs and services projects of all scopes and sizes to create solutions with the highest levels of security, aesthetics and functionality in mind. Some of Constant’s installations include: Network Operations Center design, EOC builds, Fusion Centers, Security Operations Centers, Social Media Command Centers, and other command and control environments.