Constant’s ISO 9001 certification reflects our commitment to delivering high-quality products and services and highlights our dedication to continuous improvement and operational excellence. Meeting these global standards ensures that Constant maintains operational consistency and quality assurance.
How ISO 9001 Certification Benefits Our Clients
Constant’s ISO 9001 certification demonstrates our dedication to meeting client needs and expectations, fostering increased satisfaction and stronger partnerships.
Constant has been a leader in the industry for over 40 years, and our ISO 9001 certification is the result of rigorous work by our entire team.
As Mary Morabit, Constant’s Operations and Process Engineering Manager, explains:
Over the years, each department has implemented processes that are crucial to the efficiency of our company operations. This includes meticulous wiring schematics, detailed drawings, and labeling schemes to ensure precision and consistency.
Constant’s technicians and programmers have diligently wired, commissioned, installed, and tested each system to the highest standards. This certification not only recognizes our dedication to quality but also reinforces our commitment to continuous improvement and excellence in every aspect of our operations.
Continuous Improvement
ISO 9001 certification ensures that Constant maintains consistent quality in our products and services through well-defined processes and standards, leading to higher customer satisfaction, streamlined operations, and improved efficiency.
ISO 9001 certification requires comprehensive and strategic approaches, consisting of several steps:
- Implementing Standards: Integrating ISO 9001 standards across Constant’s operations involves documenting the core processes of each department in our Quality Management System (QMS) manual. We conduct meetings with each department to ensure a clear understanding of how these processes contribute to the overall QMS and align with our quality goals.
- Setting Quality Objectives: Conducting in-depth analyses of operational initiatives and past projects, coupled with insights from meetings with executive-level management, has allowed us to develop a list of quality objectives that outline our goals for each upcoming year. These objectives are the cornerstone of our QMS, embodying our commitment to achieving excellence in every aspect of our operations.
- Monitoring and Corrective Actions: Each quality objective is paired with key performance indicators (KPIs), which are analyzed on a quarterly basis. If an objective is found to be off track, we implement corrective action reports and develop strategic plans to realign our goals for the following quarter. This proactive approach ensures we focus on improvement.
- Internal and External Audits: Internal audits ensure compliance with ISO standards, addressing any gaps identified in the process. External audits, conducted by a certified body, provide independent verification of our adherence to all ISO 9001 standards.
- Certification and Continuous Improvement: We are committed to ongoing compliance with these standards and undergo annual surveillance audits to ensure our processes remain aligned with ISO requirements, reinforcing our dedication to high standards of quality and efficiency.
Looking Ahead
Constant continues to uphold and exceed the standards that have earned us this recognition and invite you to experience firsthand how our dedication to quality and innovation can elevate your operations:
- Schedule a Site Tour:
Discover how Constant’s solutions can transform your operational efficiency. Schedule a site tour with our team to see industry-leading systems in action and gain insights into how we can tailor our solutions to meet your specific needs. - Get a Free Design Consultation:
Ready to explore new possibilities for your command center? Our experts are here to provide a complimentary design consultation that will help you achieve your operational goals with precision and clarity.
Avoid the challenge of working with multiple providers – contact Constant Technologies today to start designing your operations center.
