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Tampa General Command Center: Creating More Efficient Healthcare

Tampa General Hospital sign outside building
Constant Technologies

Back in 2018, Tampa General Hospital soft-launched their CareComm command center.

Created with GE Healthcare’s artificial intelligence technology and video walls from Constant Technologies, CareComm is the center of their hospital system.

Now that two years have passed, how has the use of a command center changed the way the hospital operates?

CareComm facility details

The hospital command center, styled after NASA’s Mission Control, spans 8,000 square feet. The large central display wall integrated by Constant features 38 wall-mounted LCD screens. The operators in the facility monitor 20 separate AI applications to allow them to more efficiently run the operations of the hospital.

Measuring success

Command centers within healthcare environments are still relatively new. Making the investment to install one can be seen as a risk. But the numbers speak for themselves in terms of how they can improve hospital operations.

Tampa General Estimates that in the time since launch, it has saved $40 million due to CareComm’s reduction of system-wide inefficiencies. But money isn’t the only area where the hospital has been able to see success.

CareComm also reduced the average length of stay in the hospital by half a day, eliminating 20,000 excess patient days. This means patients are receiving more effective, efficient care.

Additionally, CareComm enables the hospital to operate at maximum capacity. As a level one trauma center serving Florida’s West Coast, Tampa General has reduced emergency room diversion by 25% due to CareComm. Altogether, according to Tampa General these improvements are the equivalent of 30 extra beds of capacity.

Healthcare command in the time of COVID

While COVID-19 was not on the horizon at the time of CareComm’s installation, the command center has proven a valuable asset as the hospital deals with the pandemic. Alongside GE Healthcare and other Florida health systems, Tampa General is helping lead a cloud-based system called the Florida Capacity System. This allows collaborators to manage beds, ventilators, and hospitalizations in near-time. In addition to managing the pandemic, this system may also prove useful in the future for dealing with other widespread challenges such as hurricanes.

“The COVID-19 crisis requires a regional response,” said John Couris, president and CEO of Tampa General Hospital. “We’ll keep working together with the Florida healthcare systems and have agreed to share information, messaging to the public, coordinate activities, share resources, and innovate and support our communities together. When it comes to safeguarding the health and wellness of the community, you must transcend competition and collaborate.”

Constant Technologies’ healthcare command centers

Constant Technologies has decades of experience integrating complex video wall systems for high pressure environments like command centers within hospitals. We also provide custom-manufactured operations center console furniture, allowing for ergonomic comfort and collaborative arrangements. From space design to integration and installation to service and support, Constant is a command center partner that works with you every step of the way. For an installation as vital as an operational command center, working with an expert ensures your success. Constant has created healthcare command centers like AdventHealth’s Mission Control alongside GE Healthcare to enable hospitals to provide better, more efficient care.

To learn more about our solutions for healthcare command centers and to receive a free budget and design consultation, contact us today.

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About Constant:

Constant Technologies, Inc. provides AV integration for 24/7 video walls and custom operation center furniture. With 30+ years of experience, we can work with sensitive environments in the public and private sectors. Constant designs and installs projects of all scopes and sizes around the world. We also offer long-term service and support. We create solutions with the highest levels of security, aesthetics and functionality in mind.