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Operations Centers for Risk Management

04/02/21
By:
Constant Technologies

As a company’s global presence grows and evolves, so do the risks to their people and assets. It’s a big task to monitor, communicate, and respond to situations that could impact the company anywhere at any time. That’s why creating a security operations center (SOC) is key for effective risk management.

Operations centers benefit response

real time crime center with large touch screen in the centerCreating a SOC helps our clients focus on serving the needs of their customers while also safeguarding their people, assets, and brand. An operations center helps your team stay ahead of risks by continuously monitoring for any changes in the risk landscape. Running 24/7, your operations center enables you to detect critical events faster and to implement risk mitigation actions efficiently.

The primary responsibilities of a GSOC are to monitor threats to assets and personnel, assess the threats, coordinate the appropriate response strategy, and communicate with relevant personnel.

Aided by automation, operators in a risk management operations center can track, manage and prevent threats — both known and unknown. Having risk management centralized in a single, mission critical location allows for immediate risk mitigation as well as opportunities for education and collaboration on the risk landscape. An operations center identifies the risks and provides key players with insight and strategy. From there, leaders can carry out the prescribed risk mitigation actions. Having an operations center to monitor and communicate risk intelligence and strategic insights enables leaders to successfully navigate an ever-changing risk landscape.

Creating an operations center for risk management

Operations centers for risk management serve as a central hub for data. The best way to display relevant information to all operators within a space is on a large, central video wall.

operations center with large video wall and pod consolesVideo walls within command and control spaces contribute to operator awareness and collaboration, displaying real-time data from all relevant sources so it is visible to everyone in the room. With conscious design the audiovisual setup can also share data with other relevant locations, whether that’s an adjacent conference room or a second operations center at a separate site, to enable collaboration on risk response.

In addition to the video wall technology that can display a wide variety of sources, operational efficiency hinges on managing the flow and control of risk data. Video wall processors and control systems can assist with this. In the management of mission critical risk management data, it’s vital to define the types of information you will need, how you will gather and analyze it, and how you will manage and share the information. During the process of creating your operations center, a project manager from Constant can work with you to determine the exact functionalities necessary for your operations center to integrate an intuitive system.

An operations center from Constant Technologies features video wall system integration and ergonomic console furniture tailor-made for 24/7 use. Our experienced team will walk you through the project from start to finish. If you are looking to update or create an operations center for more efficient risk management, contact us today.

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About Constant:

Constant Technologies, Inc. provides AV integration for 24/7 video walls and custom operation center furniture. With 30+ years of experience, we can work with sensitive environments in the public and private sectors. Constant designs and installs projects of all scopes and sizes around the world. We also offer long-term service and support. We create solutions with the highest levels of security, aesthetics and functionality in mind.