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The Value of Real Time Alerting in an Operations Center

Constant Technologies

Getting information in real time is integral to the function of an operations center. Whether your focus is cyber security, public safety, or another command and control application, having data at your fingertips as events unfold is critical to successfully dealing with incidents.

With machine learning, real time data can help operators in the following ways:

  • Alerting your team as soon as an event breaks — often before traditional news sources are aware of it
  • Operators can be notified for both regional and global alerts
  • AI sorts through billions of data points to give your operators only relevant information
  • Multiple incident alerts can be supported including public health data, weather events, and cybersecurity — among many more.
  • Deliver alerts based on urgency

Ultimately, access to real-time alerting gives you the absolute earliest possible indication that a critical incident has occurred and gives you updates as it unfolds. The more people who have the right information at the right time, the better your team can respond to situations.

Using real time information to take action

Real-time information can make risk management efforts actionable. The challenge, however, is the ability to use that data to act. If real time data isn’t shared, correct action isn’t being taken. A lot of organizations use real time data to monitor, to assess risk, and to conduct impact analyses. While these are all important tasks, the data also needs to be used to take action and respond in the moment. The true value of real time information comes from being able to inform decisions when even seconds can make a difference.

Real time data alerting benefits from an operations center

Many organizations do not have a common location where they register risks. It’s vital to establish a center for real time data alerting because access to real time data would not be effective without an efficient, organized way to put it into action.

24/7 operations centers help to combine data  into a single hub that optimizes situational awareness. Large video walls display real-time data from every relevant source, visible to all operators. With integration of the audiovisual system, the data displayed can also be shared with other relevant locations such as an adjacent situation room.

In addition to the video walls that can display a wide variety of sources, operational efficiency with real time alerting hinges on managing the flow and control of data. Video wall processors and control systems can assist with this. During the process of creating your operations center, a project manager from Constant can work with you to determine the exact functionalities necessary for your operations center to integrate an intuitive system.

An operations center from Constant Technologies features video wall system integration and ergonomic console furniture tailor-made for 24/7 use. Constant solutions are designed and purpose-built for round-the-clock use. Our experienced team will walk you through the project from start to finish.

If you are looking to update or create an operations center to aid in your real time alerting, contact us for a free design and budget consultation.

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 About Constant:

Constant Technologies, Inc. provides AV integration for 24/7 video walls and custom operation center furniture. With 30+ years of experience, we can work with sensitive environments in the public and private sectors. Constant designs and installs projects of all scopes and sizes around the world. We also offer long-term service and support. We create solutions with the highest levels of security, aesthetics and functionality in mind.