The Value of Real-Time Information for Incident Management
Quick access to key information allows personnel to monitor risks to an organization which can include anything from cybersecurity breaches to building security issues.
Real-time data and dealing with the unexpected
Rapid access to information helps operations center analysts to prepare for many situations, but there will always be unexpected incidents. A prime example of this was the emergence of COVID-19. In situations that suddenly arise, operators need the ability to get as much information as quickly as possible. Real-time intelligence gives the benefit of more agility and flexibility. The more information at hand, the better able operators are to craft a response to the emerging risk.
Best practices for real-time information
For modern risk management, real-time information is the cornerstone. A successful organization needs the ability to make quick, informed decisions. Access to real-time information and the ability to quickly put it into action is critical for business continuity.
Simply having the information is not enough, however. It needs to be analyzed, shared, and acted upon by the proper parties. Information should not live in silos; it needs to be shared. Collaboration across multiple departments can ensure the most unified response.
Establishing a central space such as a security operations center is an ideal way to collaborate on real-time information.
The benefits of an operations center for real-time data
Command centers combine data into one hub that creates situational awareness. Large video walls within these command and control spaces contribute to operator awareness and collaboration by displaying real-time data from every relevant source in a way that is visible to everyone in the room. With conscious design the audiovisual setup can also share data with other relevant locations, whether that’s an adjacent conference room or a second operations center at a separate site.
In addition to the video wall technology that can display a wide variety of sources, operational efficiency hinges on managing the flow and control of data. Video wall processors and control systems can assist with this. In the management of mission critical data, it’s vital to define the types of information you will need, how you will gather and analyze it, and how you will manage and share the information. During the process of creating your operations center, a project manager from Constant can work with you to determine the exact functionalities necessary for your operations center to integrate an intuitive system.
An operations center from Constant Technologies features video wall system integration and ergonomic console furniture tailor-made for 24/7 use. Our experienced team will walk you through the project from start to finish. If you are looking to update or create an operations center for better real-time data management, contact us today.
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Constant Technologies, Inc. provides AV integration for 24/7 video walls and custom operation center furniture. With 30+years experience we can work with sensitive environments in the public and private sectors. Constant designs, installs and services projects of all scopes and sizes around the world. We create solutions with the highest levels of security, aesthetics and functionality in mind.