Note: This podcast was planned and recorded prior to the current pandemic situation with COVID-19. Our current COVID-19 series has delved into how operations centers around the world are currently responding to the current pandemic. As mission critical integrators, we are here to both support our global clients and assist with any upcoming project planning.
If you’re feeling ready to review options for a refresh or build-out of your operations center, this podcast about Constant’s quality control measures may be worth a listen. Constant is still fully operational; our design team is at the ready if we can be of any assistance.
One way that Constant Technologies sustains its high levels of customer service is with a purpose driven approach to quality control. It’s crucial that all members of the project team understands the overarching mission for each unique project.
Danny Sasseville, VP of Project Engineering, has helped lead the charge at Constant to developed our quality control systems from the ground up by implementing a system of detailed AV design documents that can easily be followed.
The goal is to maintain consistent quality every step of the way. The processes, procedures, and standards are led by various senior members of the installation staff so that this valuable expertise doesn’t reside with only one staff member. Just as we advocate for the need for redundancy in 24/7 AV technology, we also practice redundancy of knowledge within our own team to make sure Constant’s standard of excellence is always upheld.
At Constant, our priority is always the quality of the experience and finished project that we can provide to the client. We want to make sure we always provide the highest quality possible, and a big part of that is setting up our installation team for success.
Sasseville recently rejoined podcast host Lukas Cox to discuss how Constant Technologies has implemented systems for quality control and how these systems benefit our clients.
The team at Constant is continuing to manage projects and support our clients through these uncertain times. If you would like to discuss your command center requirements, our expert team is here to help.
About Constant:
Constant Technologies, Inc. provides AV integration for 24/7 video walls and custom operation center furniture. With 30+ years of experience, we can work with sensitive environments in the public and private sectors. Constant designs and installs projects of all scopes and sizes around the world. We also offer long-term service and support. We create solutions with the highest levels of security, aesthetics and functionality in mind.
