There are many factors that contribute to an operation center's success, but every ops center requires reliable, real-time data and a well-coordinated incident response team. A team of operators optimized for collaboration greatly increases the effectiveness of a command center.
Within a command center environment, operators must be able to gather
and share critical information and coordinate incident responses. The operations center design can actually contribute to the collaborative potential of a command center team.
A coordinated approach
As vital nerve centers in an organization, command centers often bring together multiple departments or specializations that must work together to monitor and respond to the tasks at hand. Effective operation often includes a coordinated approach; thus the duty of control room designers is to enable efficiency and promote collaboration through strategic design decisions.
Effectively empowering collaboration in command center environments involves a multi-faceted design process that considers overall space design and technology.
During the operation center design process, Constant provides the client with a number of options for furniture arrangement within the mission critical space. In addition to creating an ideal layout that works well for the number of users in the allotted dimensions, Constant's designers also aim to create a space design that complements the workflow of the environment and facilitates teamwork. Command center furniture arranged in open pods can promote collaboration, integration, and streamlined communication among operators. Our custom operations center workstations can be designed and installed in tri-desk or quad desk configurations. The inclusion of huddle spaces and adjacent conference rooms is another option to promote operators working together within a command center space. The space design and furniture arrangements within a mission critical space should also ensure that each operator has a clear view of the data display wall, which is another key component of command center collaboration.
Perhaps one of the most crucial elements of collaboration is the operations center video wall. A large scale video wall installation allows important data to be displayed simultaneously to everyone within a room. With one wall to manage disparate information and sources, information can be quickly aggregated, analyzed, and shared to make vital decisions. If the facility features adjacent conference rooms, the technology in those rooms can be linked with the main video wall via video monitors so that the sources can be shared and utilized by support teams in the event of an incident. Customized AV integration can ensure that the technology in your command center is optimized for collaboration so your team works as efficiently as possible.
To explore collaborative design solutions for your upcoming command center project, contact Constant today.
Constant Technologies, Inc. is a premier mission critical systems
integrator providing customized audiovisual integration of
large scale operations center video walls and control center console furniture worldwide. With over three decades of experience,
Constant's team has the knowledge and clearance to work with sensitive environments in both the
public and private sectors and has implemented turnkey solutions all
over the world. Constant designs, installs and services projects of all
scopes and sizes to create solutions with the highest levels of
security, aesthetics and functionality in mind. Some of Constant's installations include:
EOC builds, Network Operations Center design, Fusion Centers, Security Operations Centers, Control Room Design, Social Media Command Centers, and other command and control environments.