The world of command and control is far from one size fits all. This post explores several pervasive mission critical myths and the truths behind them.
Myth #1: Command centers must be large
Envisioning a command and control environment often brings to mind a cavernous room with dozens of operators, like the NASA mission control we’ve seen in movies. The mindset that this is what command and control must look like can be intimidating to smaller companies or organizations who conduct critical operations but with a much smaller staff. However, mission critical operations do not have a size requirement. An operation center installation can provide room for only a few operators still be vital to the organization. The size of your command and control space will depend on your requirements and the amount of information that needs to be monitored.
Myth #2: Operation centers must be dark
Operation centers from a bygone era required operators to have task lighting at their desks because the room was so dark. Years ago, video walls required dimly lit rooms to remain visible, as ambient lighting would compete with the imagery on the screens. However, in recent years video wall technology has improved considerably. In contrast to traditional command center video walls, current display technology allows you to have adequate brightness without racking up a huge power bill. This means that lighting in the room can be set to whatever works best for operators, even allowing for windows that let in natural light.
Myth #3: Command and control only happens in one room
One of the main functions in a command and control center is the acquisition, monitoring, and sharing of data via the video wall. However, collaboration technology allows this information to be shared across locations. From adjacent conference rooms to operations centers in other global locations, other rooms can send and receive sources with the main command center. Depending on the A/V system of choice, users can simultaneously view, listen to, and otherwise interact with any source found in the mission critical environment from other locations as needed.
Myth #4: No one except the operators ever sees the rooms
While many mission critical environments operate under top-secret conditions, there are also many command centers that serve an additional function as showpiece installations. The presence of a 24/7 command hub serves as a powerful demonstration of an organization’s sophistication, efficiency, and preparedness. For this reason, a successful command center becomes a point of pride and can become a regular stop on site tours for stakeholders.
Myth #5: Consumer grade furniture will suffice
While it may seem a simpler solution to outfit a command center with ready-made furniture available from regular retailers, the sophisticated and multifaceted needs of a mission critical environment require a higher level of quality to allow for uninterrupted processes. Console furniture that is purpose-built for 24/7 operations allows for complex technology solutions and specific requirements, rather than forcing an existing product line to fit a need.
No one knows mission critical like Constant. With over 30 years in the industry, we are familiar with all the mission critical myths – and all the truths. No matter the size or scope of your command and control project, we can help you every step of the way. To learn more about what Constant can do for you, contact us today.
About Constant Technologies, Inc.
Constant Technologies, Inc. provides AV integration for 24/7 video walls and custom operation center furniture. With 30+ years experience we can work with sensitive environments in the public and private sectors. Constant designs, installs and services projects of all scopes and sizes around the world. We create solutions with the highest levels of security, aesthetics and functionality in mind. Some of Constant’s installations include: Network Operations Centers (NOC), EOC builds, Security Operations Centers, Social Media Command Centers, and other command and control environments.